FAQ - Frequently Asked Questions

1º-Is VAT 10 % included in the price?

Yes, all products listen on our website has 10 % VAT included

2º-Where do I deliver the order?

The order will be sent to the address you specify when completing the form, if the request is for gifts are sent to the recipient's address and you will only receive the detailed invoice of their purchase.

3º-Do I pay something to the messenger?

There is no charge absolutely nothing to the messenger, since they are all included in your payment.

4º-What if I'm not home at the time of delivery?

The messenger called him by phone and if you can not let you connect with a note with a telephone number to arrange a new delivery when you would come good

4º-How secure is my purchase?

The confidentiality of your data is fully guaranteed and that your purchase is made through a completely secure site, and in no case your personal data transferred to third parties without your consent.

5º-What are my payment options?

The following payment methods are currently accepted: Credit Cards, bank transfer, Paypal and money order. The Credit Card are currently accepted: VISA, Mastercard and 4B. As described in "Security," We count on a secure payment gateway TPV, so your credit card data is encrypted online and are only viewed by the Bank which is responsible for making the point to your account current and ours. No one has access to your credit card details.

6º-What if I'm not satisfied with my order?

We only commercialize spanish ham 7 Bellotas ® Original Product, the highest quality. However, if you are not satisfied with your purchase, you have within 7 days from the date of receipt to claim a refund of amounts paid and the change in output, which will take place automatically.

Email Customer Support

Have a question about an order or anything else?

Send us an email and we will respond by the next business day at the latest, and often much sooner.

Your reply will come from a 7 Bellotas S.L. staff member - Click here to send us an email

Customer Support Phone Hours (Eastern Time)

We are versed in how to ship, store and enjoy Iberia ham "Jamón"call us at the numbers below:

9am - 5pm, Monday - Saturday
Phone: 00 34 902 10-3721

You can place an order 24 hours a day through our official Online Store or call center Skype: bellotas7

Or email us